Figi's Satisfaction Guaranteed Since 1944! You must be delighted with our items and service or we'll promptly send a replacement, refund your money, or credit your account. We Promise! At Figi's, our goal is to provide excellent service and quality products.
If you are not completely satisfied with your order, you can return any item in its original packaging within 60 days of receipt of product for exchange, credit, or full refund (excluding shipping and processing charges). Returns will not be accepted after 90 days.
- Gallery Items may be returned using the Smartpost Returns label on the reverse side. If the item is not in its original packaging, Figi's may not be able to process the return. If the item is a food product, contact us for a prompt resolution at Figis.com/help or 1-800-464-6069.
- Personalized/Monogrammed Items cannot be returned or exchanged unless damaged or defective.
- Exchanges may be made for another size or color and will be credited and a new order created. If exchange is of higher or lower value, adjustments will be made to your account.
- Gift Returns
Non-perishable gifts may be returned to:
1251 1st Ave.
Chippewa Falls, WI 54729
Please allow 4-6 weeks for your return to be processed. Include your order number or customer number. If neither of these are available, include your full name and address. Also include the reason for your return and your preferred resolution. Customers are responsible for the return postage.