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Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for the exchange to be processed and shipped out. Once shipped, please allow an additional 5-7 business days for delivery.
The item(s) requested for exchange will be sent to you free of shipping charges. However, customers are responsible for the return postage needed to return the original item(s) back to us. ...
Once your return package is received by Figi's Gallery, please allow 7-10 business days for refund processing. If you paid with Figi's Gallery Credit, refunds should be reflected on your monthly statement within two billing cycles from the time we process your return. If you paid by credit card, r...
Complete and enclose the return form located on the back of your original packing slip, indicating whether the item is a return or an exchange. Pack and seal your item(s) securely in its original box, and ship it back to Figi's Gallery using your preferred carrier. Customers are responsible for the ...
If something was wrong with your order when it arrived, we want to make it right! Please Contact Us, and one of our Customer Service Representatives will be happy to assist you.