Why Am I Being Charged Shipping and Processing When I Used A Free Express Shipping Upgrade Promotion?
Our Free Express Shipping Upgrade promotions apply to express shipping charges in the 48 contiguous states only.* Standard shipping charges still apply, in addition to any special processing charges. Guaranteed 1 Business Day delivery is not eligible for our Free Express Shipping Upgrade promotion.
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* Express shipping is not available to Canada, Hawaii, Alaska, Puerto Rico and U.S. possessions