The item(s) requested for exchange will be sent to you free of shipping charges. However, customers are responsible for the return postage needed to return the original item(s) back to us. ...
Depending on address and /or location, certain methods of express can be used.  These methods can also be determined by specific delivery or holiday dates requested.  For example, a delivery going to a PO Box can be shipped via Standard or 2-5 Business Day Express can be selected.&...
Applying a Pre-Approval Code to Your Order Once you have added your items to your shopping cart, click the Check Out button. If you are not signed in to your account, you will be directed to the sign in page. Please sign in. If you do not have an account, please create one at this time. Continu...
Unfortunately, we can only ship to addresses in the USA and US territories including Puerto Rico, Guam and APO addresses.
Figi's Gallery sends order updates, confirmations and even special offers through email. You do not need be registered for an online account to receive emails. If you placed an order with us in the past, did you register and create a password? We do not require customers to sign in before placing a...
Browse our product categories or search by gift name or number. When you find the perfect product… Click on the name or picture Click 'Add to Shopping Cart' button Enter the quantity you would like to send to each person. (You will be able to enter and verify addresses during Checkout) After...
This error is related to your customer number: Your 9 digit customer number must be entered into your My Account information to display order or balance information. If you have already entered your customer number, the number entered may not be correct; please verify that your customer number ...
We are unable to accept payments through PayPal®. We accept payments by, Visa, MasterCard, Discover, or American Express. You may also mail payments to: Figi's Gallery PO Box 77001 Madison, WI 53707-1001 Payments may be made online after signing into 'My Account'. If...
Wide, narrow or medium widths? We have you covered! We offer many shoes in multiple widths from super slim (A4) to extra wide (E6)! Find your perfect width with the information below. Note that because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet while weari...
Wide, narrow or medium widths? We have you covered! We offer many shoes in multiple widths from slim (A2) to extra wide (E6)! Find your perfect width with the information below. Note that because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet while wearing th...
It is best to have someone take the measurements for you, measuring over undergarments only.Chest (Bust) Measure under your arms around the fullest part of your chest/bust, keeping the tape parallel to the floor. Waist Measure around your natural waistline. Keep the tape comfortably loose. Hip (Se...
When it comes to jewelry, one size doesn't always fit all. That's why we've provided sizing tools to ensure you select your perfect size and to make gift giving easier than ever. Click on “Jewelry Sizes” to learn more about our necklace and ring sizing! Jewelry ...
If your order requires a down payment, and you are no longer interested in receiving the item, cancellation is not necessary. As long as a down payment is not received, your order will cancel within 90 days and will not affect future orders.
If we cannot approve your order, we will send you a letter explaining why along with an opportunity for credit approval. The letter will include the down payment amount that you will be required to send before we can release your order. The remaining balance will then be placed on your credit accoun...
1. Payment Address: Please make sure this address shows through the window of the payment envelope. 2. Address Correction: If your address has changed, check this box and update your information on the reverse side. 3. Total Amount Enclosed: Enter the amount you are enclosing as your payment. You do...
Upgraded shipping options are available for an additional charge and typically ship within 1-2 Business Days upon credit approval. These options include: • Priority Shipping (3-5 business day delivery) • Express Shipping (1-3 business day delivery) Some items are shipped directly from o...
We'd love to keep you in the loop! Just scroll to the bottom of any page on our website, and click the Sign Up button. Enter your email address in the pop up window, click Sign Up, and you'll hear from us soon!
If something was wrong with your order when it arrived, we want to make it right! Please Contact Us, and one of our Customer Service Representatives will be happy to assist you.
We have all the men's shoes you need to fit your look! To find your perfect fit, use our US, Euro and UK size conversion charts — just click on “Men’s Shoe Sizes” above for more information! Also, because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet while we...
We understand that people can be busy. If your email address is on file, we may send electronic reminders just in case your bill was misplaced or lost. To unsubscribe from payment reminder emails, please click the Unsubscribe link at the bottom of the email you received.
"My Account" is a customer friendly format that provides you with access to many benefits on the Figi's Gallery website including: Check the status of your orders Access account and order balance information Make check or credit card payments Save and update addresses Create gift reminders...
Yes, we're not satisfied until you're satisfied! Our guarantee since 1944 is simply the best guarantee you can get! You must be delighted with our gifts and service or we'll promptly send a replacement, refund your money, or credit your account. We Promise!
Orders placed on a Credit Card: Figi's Gallery will bill your credit card for the order upon shipment of your first item. Payments for orders accepted with Figi's Gallery Credit Plan: Most payments post the same day, however it may take up to 48 hours for some transactions to process. If there is a...
To protect your privacy order cancellation details are not provided by phone, email or on our website. You will receive a letter detailing why your order was canceled. You can replace your order with a credit card. We accepted Visa, MasterCard, Discover, or American Express.
One great way to receive information on upcoming promotions at is to sign up to receive our emails. This option is available at the bottom of each page on the website. Simply enter your email address and we will begin sending special offers and the latest trends within 1-2 weeks. Another option is t...
Spice up your style with some new accessories! Whether you need a new hat or a new pair of gloves, we have the perfect look for you. Click on our “Women’s Accessories Sizing” link for more information on hat and glove sizing. Hats + Caps Size Head (inches) S 67⁄8...
Figi's Gallery uses sophisticated encryption and authentication tools to protect the security of the personal information that you share with us. The personal information you provide to us is preserved behind a firewall, instead of being directly connected to the internet. For a more detailed expla...
We do offer the option to make a payment to your Figi's Gallery account, using your checking or savings account via our website. Sign into My Account, select the Make A Payment option. Then select Pay By Check under the Selected Payment Method option. You can also make check payments to your Figi'...
This error is related to your customer number: Your 9 digit customer number must be entered into your My Account information to display order or balance information. If you have already entered your customer number, the number entered may not be correct; please verify that your customer number ...
Need help? Our customer service representatives are ready to help you seven days a week from 6:00 am to midnight (Central Time). You can also contact us via email.
Figi's Gallery provides 4 easy ways to order: 1. Order Online 2. Order by Phone at 1-800-464-6069. One our friendly customer service associates will be happy to assist with your gift giving needs. 3. Order by Fax at 1-800-446-2329 4. Order by Mail: Figi's Gallery 1251 1st Ave. Chippewa Falls...
Figi’s Gallery Credit Terms Effective January 2, 2023 Eligibility The Figi’s Gallery three payment plan is only available to residents of the USA, US territories, and APO and FPO addresses who meet Figi’s Gallery credit standards. No interest is charged by Figi’s Gallery on the three payment plan. C...
Only one promotional code can be used on each purchase. The code you enter last will be the discount applied to your current order. If you type in a specific promotional code, this will override any promotion from an online advertisement.
To Place an Order: Internet: https://www.figisgallery.com/ Phone: (800) 464-6069 Fax: (715) 384-1129 Mail: Figi's Gallery 1251 1st Ave. Chippewa Falls, WI 54729 For Customer Service: Email: To contact Figi's Gallery by email please click here. Phone: (866) 464-1409 Fax: (715) 384-1130 Mail: Figi'...
Applying a Promotion Code to Your Order Place qualifying items* into your shopping bag/cart. In the text box underneath the "Apply Promo Code" title, enter the promo code indicated on the email or website. Then, click the "Apply Code" button to receive the discount. *Note: Some brands do no...
Your standard shipping charges are determined by retail value. See chart located on the Shipping Charges page. For Special Shipping and Handling: Add $9.95 for each address shipped via Priority Shipping 3-5 Business Day. This is in addition to the base shipping charge. Add $19.95 for each address...
To view your current account balance online, sign in to your existing My Account by clicking here. If you have not already registered for online access to your Figi's Gallery account, click here. To access your account information, you will need to include your 9 digit customer account number in y...
Find sizing for all ages of children. How To Measure Chest Measure under your arms around the fullest part of your chest, keeping the tape parallel to the floor. Waist Measure around your natural waistline. Keep the tape comfortably loose. Hips With your feet together, measure around the f...
Simply click the login link at the top of any page on the websites. Enter your name and password (we can help you remember if you like) and you're in. It's that easy.
Height done right! Heel heights are measured on the middle of the heel (click on “Heel Height Guidelines” for a visual). Heel heights are also determined by the size of the shoe. As the shoe gets larger, the heel gets proportionately higher. In other words, the heel on a size 6 will not be as high a...
This Terms of Use Agreement (the “Agreement”) applies to any and all websites, apps, and online services associated with Mason Companies, Inc., its affiliates and subsidiaries, including without limitation, B.A. Mason, Inc., and including its trade names, including without limitation, B.A. Mason, In...
Tracking numbers can be obtained from the following sources: • Order Status * Enter your order number, last name, and telephone number. Press Submit button to retrieve Order Status and Tracking Number. Your package can be tracked directly via the carrier's website, or by clicking on t...
This Privacy Policy (“Policy”) applies to information collected by Mason Companies, Inc., and its subsidiaries and affiliates, including without limitation, B.A. Mason, Inc., Figi’s Companies, Inc., Figi’s Services, Inc., and Figi’s Wholesale, Inc., and its brands, including without limitation, Shoe...
Orders typically ship within 1-2 business days and arrive in 5-7 business days. If you have not received your package within this timeframe, please check the status of your order by logging into "My Account" If you need further assistance, please contact us.
Orders billed on Figi's Gallery Payment plans are subject to a late payment fee for each installment payment not received by the installment date. Payment due dates are based upon the offer used during the original order and cannot not be changed after an order has been accepted. To avoid a late pay...
In the credit approval process, we will evaluate your credit using several methods, some of which include a report from one of the credit bureaus and others from our own internal data. If your order exceeds pre-approval qualifications, a down payment may be requested on your order.
We provides multiple communications regarding your order. If we have your email address, you will receive notifications when your order has been accepted and shipped.
Your Address Book allows you to order without needing to enter addresses! After logging in, select a gift and the names in your address book will display when you are asked who you would like the gift shipped to. 1. Log into 'My Account' 2. Select 'Address Book' from the list of options To chang...
Sure we can. Click the "Sign In" link at the top of any page. Then click on "Forgot Password?". Follow the instructions, and we will email you a link to reset your password.
The down payment amount depends on several factors. Each order is evaluated on an individual basis, and we will determine the down payment required based on a credit evaluation. Some of the factors used in that credit evaluation include your history with us as well as a report we get from one of the...
It usually takes 7-10 days for us to receive and process your check after you have mailed it. In rare circumstances, we are required to hold a check for up to 25 days before the order can be released. Should this happen to you, we will notify you by letter with additional information. Once your paym...
This error is related to your customer number: Your 9 digit customer number must be entered into your My Account information to display order or balance information. If you have already entered your customer number, the number entered may not be correct; please verify that your customer...
You'll discover a wide variety of items for your home, including house wares, bedding, draperies, rugs, home decor, and more. Gallery is a great place to find gifts, too, including keepsakes, apparel, and personalized items. Check out the left side of our Home Page for a list of all available items...
We ship some items directly from our vendor, which can cause them to take longer to arrive. Vendors choose their own method of shipping, depending on the gift being shipped. We hope this process will not cause you any inconvenience.
Once orders are submitted, changes or cancellations may not be possible. Please ensure that your order and shipping information is correct before submitting online.
You can determine the status of your order online by signing into your account. To access My Account, click here. If you have not already registered for online access to your Figi's Gallery account, click here. Once signed in, your customer number must be entered in the pink box on the 'my inform...
If the promotion is advertised on the website, the discount can be applied during the checkout process. You may need to enter a promotion code in your shopping bag and click "apply code" for some promotions. Please be sure to read all of the details of the offer to be sure it applies to your purchas...
To unsubscribe from our promotional emails, simply click the Unsubscribe link at the bottom of the email you received. Please allow 7-10 days for your request to be completed. Unsubscribing from promotional emails does not prevent you from receiving order and account status updates via email.
The Figi's Gallery deferred credit plan is a program available to customers who meet Figi's Gallery credit standards. Payments are made in 3 interest free monthly installments. If you choose the Figi's Gallery credit option during checkout,* your order will be reviewed and subject to credit approva...
We are sorry to hear that you are experiencing difficulties with our website. Our internet support desk would be happy to assist you; they can be reached at 1-866-846-1409.
The more items you order, the lower the individual price will be! Add all gifts you expect to receive to your cart. Note: some offers may list a separate gift number (usually referred to as a 'set'); just add a quantity of one to receive the number in the set.
The information we obtain (email address, telephone number, address etc.) from you during the ordering process is used to fulfill your order request, to keep you updated on the status of your order, order shipment and to send you future offers. Your contact information is also used if we have a ques...
Your account is simply an area that we store your personal information for you. This is especially helpful to you when you shop our site again. You will not have to enter in your billing information and will only be asked a few security questions in order to complete you checkout – in a manner of se...
Payment may be mailed to: Figi's Companies Inc. PO Box 77001 Madison, WI 53707-1001 *Be sure to include your payment coupons or order number and customer number with your payment! **Returned payments will receive a service fee of up to $30.00 where permitted by law.
When sending to an APO, FPO, or DPO addresses: Choose the Title indicated as: APO/DPO Address Enter the address as it should appear on the mailing label Reference the state selections for the appropriate indicator This example applies only to addresses with an APO/FPO/DPO designation. Typic...
If for some reason your promotional code doesn't appear to be working, please double check the expiration date and any exclusions related to the offer. Some brands do not allow promotions on certain items. To view a complete list of excluded brands, click here. If the offer has not expired and doe...
Figi's® Gallery will make your life easier with great values and fun and functional items for you, your home, and your friends and family. You will find Figi's Gallery is easy to shop and offers home decor, bedding, housewares, jewelry, garden accents, apparel, collectibles, gifts, and more. Whatev...
To save with these offers, you must add both gifts you expect to receive to your cart. We are unable to automatically add the free item to your order.
For questions regarding your credit account contact us at 1.608.324.8080. Monday - Friday 7AM CST - 12AM CST. Saturday 7AM - 11AM CST.
Complete and enclose the return form located on the back of your original packing slip, indicating whether the item is a return or an exchange. Pack and seal your item(s) securely in its original box, and ship it back to Figi's Gallery using your preferred carrier. Customers are responsible for the ...
Spice up your style with some new accessories! Whether you need a new hat or a new pair of gloves, we have the perfect look for you. Click on our “Men’s Accessories Sizing” link for more information on hat and glove sizing. Hats + Caps Size Head (inches) S 6-6⅞ ...
We have all of the looks to fit your home! Use our size and measuring information below to make sure everything fits in your home! For the Home Sizing Bedding Sweet dreams! But before you purchase your sheets and blankets, first check the size of mattress you have. Check the reference chart bel...
Sale prices on specific gifts will be billed at the sale price shown. The sale price will also be reflected in your shopping cart.
Upon receiving your order, Figi's Gallery will determine the best shipping carrier available for your selected delivery location. Our carriers include United Parcel Service (UPS) and United States Postal Service (USPS). If you have already placed an order with Figi's Gallery, click here to check yo...
Please refer to the listing below for estimated arrival times. To track the status of your order, log in to My Account and select Order Status. Also a shipment confirmation email will be sent when your items have shipped. * Standard Shipping - Items typically ship from Figi's Gallery within one ...
Your session has timed out due to lengthy inactivity on the website. You can either click on the shopping links in the middle of the page on the right hand side. You may also click on the shopping cart icon at the top of the web page. Also, you may click the link to contact Customer Service found...
Every e-mail message we send you has an "unsubscribe" link that you may use to remove yourself from our list. You may also contact us and request to be removed. You will be removed from our email list within 10 business days of unsubscribing.
We have all the women's shoes you need to fit your look! To find your perfect fit, use our US, Euro and UK size conversion charts — just click on “Women’s Shoe Sizes” above for more information! Also, because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet whil...
Yes! Unless the offer states otherwise, a promotional code may be used an unlimited number of times until the deal expires.
The United States Supreme Court recently decided an important case related to sales tax collection, and, in response to that decision, many states are now imposing taxes on online and other remote transactions. When a state enacts a sales tax law covering online or other transactions that take plac...
This Privacy Policy tells you what personally identifiable information and personal information we may collect from our customers and investors, how we may share this information, and how you can limit our sharing of your information. "Personally identifiable information" and "personal information" ...
We Are Here To Serve You Through COVID-19 At our company, the safety and stability of our customers and employees is our #1 concern. We have transitioned much of our business to home-based operations, and for our team members that continue to serve you within our facilities, we have implemented res...
Payments can be made online via My Account. To access My Account, click here. If you have not already registered for online access to your Figi's Gallery account, click here. Once signed in, click on the Make a Payment link and follow the step-by-step instructions. It's a quick, easy and secure w...
The complete manufacturer’s written warranty for select products is available, free of charge, prior to any purchase. To request this information, specify product name and product code and write to: Warranty Information/Nutritional Label Information Figi's Gallery 1251 1s...
We follow the standards set forth by the Direct Marketing Association and Catalog Choice. All names on the Do Not Mail registry for each of these organizations are eliminated from our promotional mailings. Customers contacting us directly, are also removed from future mailings. As the DMA and Cat...
Thank you for your inquiry regarding our Pre-approved Credit Policy. Please click here to view our policy. Please note, all orders are subject to a final credit approval.
Because the order is still in the credit approval system, we are not able to make any changes to that order. If you would like, we can cancel this order and place a new one for you. Please note, you may be required to make a down payment on the new order as well. If that is the case, a new letter wi...
Once your return package is received by Figi's Gallery, please allow 7-10 business days for refund processing. If you paid with Figi's Gallery Credit, refunds should be reflected on your monthly statement within two billing cycles from the time we process your return. If you paid by credit card, r...
Come one, come all sizes! How To Measure Neck Place an index finger under the tape to ensure a comfortable fit, and measure around the fullest part of your neck where your shirt collar would sit. Shirt Collar Lay the collar of a shirt flat and measure from the center of the collar button to the ...
Current recalls: Bestway SaluSpa Miami Air Jet Hot Tub Stonberry Item #: 445233 Stonberry SKU #: 1283562-1 Recall Date: September 9, 2024 Under specific circumstances, the spa pumps can overheat, posing a fire hazard. As part of Bestway’s commitment to safety, they are offering impacted customers...
Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for the exchange to be processed and shipped out. Once shipped, please allow an additional 5-7 business days for delivery.