Return Policy

Figi's Satisfaction Guaranteed Since 1944! You must be delighted with our items and service or we'll promptly send a replacement, refund your money, or credit your account. We Promise! At Figi's, our goal is to provide excellent service and quality products.

If you are not completely satisfied with your order, you can return any item in its original packaging within 60 days of receipt of product for exchange, credit, or full refund (excluding shipping and processing charges).

• Personalized/Monogrammed Items cannot be returned or exchanged unless damaged or defective.


• Exchanges may be made for another size or color. You will be credited for the item returned and a new order will be placed for the new item with its own payment plan.


• Return Address
  
  Figi's Gallery
  Returns Department
  1356 Williams St.
  Chippewa Falls, WI 54729
  
  Please allow 4-6 weeks for your return to be processed. Include your order number or customer number. If neither of these are available, include your full name and address. Also include the reason for your return and your preferred resolution. Customers are responsible for the return postage.