Figi's Satisfaction Guaranteed Since 1944! You must be delighted with our items and service or we'll promptly send a replacement, refund your money, or credit your account. We Promise! At Figi's, our goal is to provide excellent service and quality products.
If you are not completely satisfied with your order, you can return any item in its original packaging within 60 days of receipt of product for exchange, credit, or full refund (excluding shipping and processing charges).
Also, please note:
- Fragrances, hair care, skin care, makeup, and bath & body items must be in new or gently used condition.
- Music, movies, video games and software must be returned unopened with the factory seal intact. Exchanges are permitted for identical product only.
- Products sold in sets must be returned as sets; partial returns will not be accepted.
- Personalized/Monogrammed items cannot be exchanged unless damaged or defective.
Return Address: Figi's Gallery
1356 Williams St.
Chippewa Falls, WI 54729
Please allow 4-6 weeks for your return to be processed. Include your order number or customer number. If neither of these are available, include your full name and address. Also include the reason for your return and your preferred resolution. Customers are responsible for the return postage.